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Hi there! How can we help?

Missing package?
If you have a question regarding the delivery of your order and have a tracking number, please check the status here first.
 

Need Technical Support?
While our team is working around to clock to provide our customers with the latest charging technologies, things might get complicated somitimes. No problem! Please send us an email with your inquiry to support@thejustincaseshop.com and one of our agents will reach out to you within 24hrs.

Received a damaged item or faulty charger?
Before we ship out any package, it goes through a strict quality control. However, in the unlikely event one of our chargers was delivered damaged or isn't working properly, we are here to help you. For refunds/reshipments proof of a faulty item is required, please add a detailed video to substantiate your claim. Please send us an email with your claim to support@thejustincaseshop.com and one of our agents will reach out to you within 24hrs.

If you have any other questions please feel free to send us an email at support@thejustincaseshop.com or fill in the form below.

Business registration number: 75676605
Tax number: 083957674B01

JUST IN CASE

Buyer Protection

We prioritize customer satisfaction with our 30-day money back guarantee. Get in touch by email if there is anything we can do for you!

Fast Worldwide Shipping

We have multiple warehouses around the world so there is always 1 close to you. Avarage shipping time worldwide is 7-10 days.

Durability

We build rugged and reliable products that last. Buy it once, buy it right. Long-term reliability also means better sustainability from built-in features such as power-saving modes; waste reduction; and a reduction in consumables usage.

Resourcefulness

We are minimalist, always striving to do more, with less. Creating new idea's, new standards and revolutionize the way people charge their devices.