Contact

Hi there! How can we help?

Missing package?
If you have a question regarding the delivery of your order and have a tracking number, please check the status here first.
 

Need Technical Support?
While our team is working around to clock to provide our customers with the latest charging technologies, things might get complicated somitimes. No problem! Please send us an email with your inquiry to support@thejustincaseshop.com and one of our agents will reach out to you within 24hrs.

Received a damaged item or faulty charger?
Before we ship out any package, it goes through a strict quality control. However, in the unlikely event one of our chargers was delivered damaged or isn't working properly, we are here to help you. For refunds/reshipments proof of a faulty item is required, please add a detailed video to substantiate your claim. Please send us an email with your claim to support@thejustincaseshop.com and one of our agents will reach out to you within 24hrs.